Phoebe Gay Q. Villareal-Braulio (Author)

Abstract

This survey-correlational research aimed to determine the level of challenges encountered and the resilience exhibited by job order personnel in the Local Government Unit (LGU) of Kalibo, Aklan. A total of 294 job order personnel were selected through stratified random sampling using the Slovin’s formula from a population of 1,113. A validated, researcher-made survey questionnaire was used to gather data on demographic profiles, workplace challenges, and resilience levels. The questionnaire had three parts: demographic profile, challenges encountered, and resilience exhibited. Both the challenges and resilience instruments underwent face and content validation by experts and were pilot-tested among 30 non-participant job order personnel to ensure reliability. The level of challenges was treated as the independent variable, while the level of resilience served as the dependent variable. Descriptive statistics such as frequency, percentage, mean, and standard deviation were used to analyze the data. Inferential statistics, including Analysis of Variance (ANOVA) and Pearson r, were applied to test the significant differences and relationships, with a 5% level of significance. Findings revealed that job order personnel in the LGU of Kalibo experienced moderate levels of challenges (mean = 2.69, SD = 0.92) and exhibited a very high level of resilience (mean = 4.36, SD = 0.61). A significant difference was found in resilience levels based on the degree of challenges encountered (F = 17.346, p = 0.000). Moreover, a significant negative correlation was found between challenges and resilience (r = -0.294, p = 0.000). It is recommended that resilience and stress management training be provided. The HR office and local leadership may support job security and well-being initiatives. Future research may explore strategies to enhance resilience and its impact on job performance and employee wellness.

Keywords: job order personnel, Local Government Unit (LGU), challenges encountered, resilience, Roxas City, Capiz, Philippines

DOI: http://doi.org/10.69651/PIJHSS0403400

Recommended citation:

Villareal-Braulio, P. G. Q. (2025). Challenges and resilience of job order personnel in the Local Government Unit of Kalibo, Aklan. Pantao (The International Journal of the Humanities and Social Sciences) 4 (3), 4316-4325. http://doi.org/10.69651/PIJHSS0403400

Read the full text

References

Benedicta, J. C. (2024). Job satisfaction among frontline employees of local government unit of Tuguegarao City. Aide Interdisciplinary Research Journal, 8, 67–83.

Bulawit, J., Barlis, M., & Bulawat, A. (2023). Psychological contract and organizational commitment: A study on non-tenure local government unit employees in General Tinio, Philippines. World Academic Journal of Management, 11(2), 16–24.

Bustamante, H., Capuyan, R. Y., & Tulio, E. A. Y. (2021). Voices of contractual workers during COVID-19 pandemic in Panabo City. Google Scholar.

Cainglet, F., Vega, T., & Zapata, J. T. (2012). A social representations study of contractualization (Unpublished thesis). Ateneo de Manila University, Quezon City, Philippines. Retrieved from https://www.academia.edu/14701985/a_social_representations_study_of_contractualization

Cohen, J., Cohen, P., West, S. G., & Aiken, L. S. (2003). Applied multiple regression/correlation analysis for the behavioral sciences (3rd ed.). Lawrence Erlbaum Associates Publishers.

Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). SAGE Publications.

DeFrank, M., & Kahlbaugh, P. (2019). Language choice matters: When profanity affects how people are judged. Journal of Language and Social Psychology, 38(1), 126–141. https://doi.org/10.1177/0261927X18818282

Ditche, A. L., & Miranda, H. J. A. (2017, November). A study on the effects of “End of Contract” policy in the morale and productivity of contractual employees of Yamaha Motor Philippines, Inc. in Batangas. In Ascendens Asia Journal of Multidisciplinary Research Conference Proceedings (Vol. 1, No. 2).

Fisher, O. M. (2023). Exposing ENDO: Labor abuse and exploitation on contractual workers in the Philippines. Google Scholar.

Hartmann, S., Weiss, M., Newman, A., & Hoegl, M. (2020). Resilience in the workplace: A multilevel review and synthesis. Applied Psychology, 69(3), 913–959. https://doi.org/10.1111/apps.12191

Inarda, A. V., Madriaga, E. M. G., Protacio, M. L., & Santos, M. S. P. (2019). Office skills among local government units’ personnel towards a proposed extension project. Asia Pacific Journal of Academic Research in Social Sciences, 4, 1–12.

Jackson, D., Firtko, A., & Edenborough, M. (2017). Personal resilience as a strategy for surviving and thriving in the face of workplace adversity: A literature review. Journal of Advanced Nursing, 60(1), 1–9. https://doi.org/10.1111/j.1365-2648.2007.04412.x

Licudan-Credo, G., & Naparota, L. C. (2022). Job satisfaction and quality of work life among government employees in the municipality of Liloy, Zamboanga del Norte, Philippines. International Journal of English Literature and Social Sciences, 7(6), 148–163. https://doi.org/10.22161/ijels.76.22

Lomoya, M. G., Pingol, M. B., & Teng-Calleja, M. (2015). Antecedents of job satisfaction and organizational citizenship behaviors among agency-hired blue-collar contractual workers in the Philippines. Google Scholar.

Manaois, J. O., Torres, A. C., Victa, D. C., & Victa, S. D. (2024). Coping with job insecurity: Examining anxiety, financial security, and social support among contract workers in the Philippine government. Ignatian International Journal for Multidisciplinary Research, 2(7), 111–121.

Mangaoang, E. M. D. (2020). Precarious work in the Philippine public sector: Nuances and prospects for reform. Google Scholar.

Pabelic, F., Jr., Ferman, F. M., Pancho, C., Guico, K., & Briones, J. (2023). Job satisfaction and job performance of Sangguniang Panlungsod job order workers of a local government unit in the Philippines. SSRN. https://doi.org/10.2139/ssrn.4643921

Sambo, H. Q. R. (2018). Government workers beyond the boundaries of labor laws. Google Scholar.

Tiangco, D. W., Tiangco, D. M. L. R., Bravo, G., Garcia-Vigonte, F., Malang, B., Abante, M. V., & Zapanta-Ribu, M. S. C. (2022). Average length of tenure of casual employees in Philippine Health Insurance Corporation (PhilHealth) Central Office. SSRN. https://doi.org/10.2139/ssrn.4250064

Tolentino, M. C. M. (2017). Philippine report on employment trends and policies: Can the Duterte administration end contractualization? Japan Labor Issues, 1(3), 34–45.

Villanueva, C. P., Labao, R. B. J., Tran, K. R. A. G., Gonzalez, N. R. B., Luna, J. M., Ochava, K. M. R., & Capio, C. M. (2020). Resilience and green spaces: Association with stress among contact centre agents in the Philippines. medRxiv. https://doi.org/10.1101/2020.06.12.20129541