Romeo G. Corral, Jr. (Author)
Abstract
The goal of this research was to pinpoint the factors that influence the performance of government employees in the local government unit, ultimately impacting the provision of public services to the populace. The employees and clients from various towns in Paete, Pangil, Sta. Maria, Magdalena, and Majayjay participated in the conducted survey through a self-administered questionnaire. Frequency and percentage distribution, Pearson correlation coefficient, One-Way Analysis of Variance, and Descriptive qualitative method were utilized for data analysis. Data analysis shows that there are significant correlations between Organizational Culture, Training and Development, Employee Motivation, and Job Satisfaction with performance in areas such as Customer Service, Responsibilities Towards the Organization, Ethical Conduct, and Compassion. Surprisingly, there was no significant correlation found between Organizational Culture and Responsibility Towards Organization and Job Satisfaction. On the other hand, Responsibility Towards Organization showed positive relationships with Training and Development, Employee Motivation, and Job Satisfaction. These results provide valuable perspective on the factors impacting employee performance in public service within our current society.
Keywords: employee performance, public service, local government unit
DOI: http://doi.org/10.69651/PIJHSS0403357
Recommended citation:
Corral, R. G. (2025). Identifying factors for employee performance in public service. Pantao (The International Journal of the Humanities and Social Sciences) 4 (3), 3870-3878. http://doi.org/10.69651/PIJHSS0403357
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