ISSN 3028-0877 | e-ISSN 3155-6043


> About
> Editorial Board
> Guidelines for Authors

> Peer Review Policy
> Volumes and Issues
> Open Access

PANTAO, an International Journal of the Humanities and Social Sciences, with ISSN 3028-0877 | e-ISSN 3155-6043, is an annual journal that serves as a scholarly platform dedicated to the exploration and dissemination of research in the disciplines of humanities and social sciences.

> Licensing Terms and Conditions
>
Copyright Policy


Latest Articles

Christine D. Dayang (Author)

Abstract: This study explores the relationship between sustainability practices and profitability among hotels and resorts in Roxas City, Philippines. It aims to determine how environmental, social, and governance (ESG) initiatives influence financial performance indicators such as revenue growth, occupancy rates, and return on investment. Utilizing a quantitative, descriptive-correlational design, the study surveyed 53 purposively selected hotel and resort managers using a researcher-made questionnaire. The total population was limited to registered hotels and resorts in Roxas City, and the sample size was determined through purposive sampling. Instruments used include a structured ESG-based survey tool, and data were analyzed using descriptive statistics and Pearson correlation analysis. The study employed a 0.05 significance level to test the relationship between variables. Findings showed a high level of sustainability implementation, with social sustainability ranking highest, followed by environmental and governance aspects. Profitability levels were also high, particularly in occupancy rates and revenue growth, while ROI showed greater variability. A strong, positive, and statistically significant relationship was found between sustainability practices and profitability, confirming that ESG efforts contribute positively to financial outcomes.

Keywords: Sustainability, Profitability, ESG (Environmental, Social, and Governance)

DOI: https://doi.org/10.69651/PIJHSS0403271

Read the full text

References

Accor. (2024, February 20). Accor’s room revenue growth slightly beats estimates. Reuters. https://www.reuters.com/business/retail-consumer/accors-room-revenue-growth-slightly-beats-estimates-2024-2025-02-20/

Abdou, A. H., El-Amin, M. A. M. M., Refai, A. M. S., Saleh, H. G. A., Karar, H. A. D., Bushara, M. A., … &Elenain, A. S. A. (2025). The synergy of psychological capital and job embeddedness: Extending the conservation of resources theory in hospitality employee retention. Geo Journal of Tourism and Geosites, 58(1), 344–353.

Arbye, S., Aziizudin, A., Purnomo, A., Halim, D. A., Yogiswara, C. W., & Putra, S. D. H. (2025). Analysis of rooftop solar power plant development potential in Magelang City: A case study of office buildings, universities, and hotels. Journal of Renewable Energy and Mechanics, 8(1), 10–26.

Atshan, N. A., Jamaluddin, H., Tong, C. S., Al Abrrow, H., & Abbas, S. (2024). Does environmental, social and governance have an impact on how green hotels are? Purchase intention as a moderator variable. Opinions of a sample of hotel customers in Iraq. Geo Journal of Tourism and Geosites, 56(4), 1762–1772.

Bohdanowicz, P., Simanic, B., &Martinac, I. (2018). Sustainable hotels–environmental reporting according to Green Globe 21, Green Globes Canada/GEM UK, IHEI benchmark hotel, and Hilton Environmental Reporting. International Journal of Hospitality Management, 26(2), 166–182. https://doi.org/10.1016/j.ijhm.2006.02.002

Bohdanowicz, P., Zientara, P., & Novotna, E. (2018). International hotel chains and environmental protection: An analysis of Hilton’s we care! programme (Europe, 2006–2008). Journal of Sustainable Tourism, 19(7), 797–816. https://doi.org/10.1080/09669582.2010.549566

Brigham, E. F., & Houston, J. F. (2019). Fundamentals of financial management (15th ed.). Cengage Learning.

Đen, Q. (2025). Beyond words: Why sustainable actions matter more than promises in service brands.

Dolnicar, S., & Ring, A. (2021). Innovation in tourism: Adopting sustainability. Journal of Sustainable Tourism, 29(3), 456–472.

Epstein, M. J., &Buhovac, A. R. (2018). Making sustainability work: Best practices in managing and measuring corporate social, environmental, and economic impacts (2nd ed.). Routledge.

Farzand, S. (2024). The influence of ESG (environmental, social, governance) criteria on B2C marketing strategies in Helsinki’s hotels.

Finmodelslab. (2023, October 9). Sustainable hotel sales and profit strategy. FinModelsLab. https://finmodelslab.com/blogs/sales-strategy/sustainable-hotel-sales-profit-strategy

Gössling, S., Hall, C. M., & Weaver, D. (2017). Sustainable tourism futures: Perspectives on systems, restructuring and innovations. Routledge.

Hamid, M. A., Juhaizi, M. S., Zamuin, N. Z. I. B., Fuza, Z. I. M., & Isa, S. M. (2024). Sustainability and technology influence towards hotels guest satisfaction. International Journal of Research and Innovation in Social Science, 8(11), 1039–1046.

Han, H., & Hyun, S. S. (2018). Green practices in eco friendly hotels. Tourism Management, 69, 366–379.

Han, H., Hsu, L. T. (Jane), & Lee, J. S. (2018). Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers’ eco-friendly decision-making process. International Journal of Hospitality Management, 34, 97–107. https://doi.org/10.1016/j.ijhm.2013.02.005

Han, H., Yu, J., Kim, W., & Kim, H. (2020). Impact of corporate social responsibility on customer loyalty: Focusing on the mediating effects of trust and commitment. International Journal of Hospitality Management, 89, 102587. https://doi.org/10.1016/j.ijhm.2020.102587

Han, H., Yu, J., Kim, W., & Kim, H. (2021). The role of sustainability practices in enhancing financial resilience: Evidence from the hotel industry. Journal of Sustainable Tourism, 29(9), 1431–1448. https://doi.org/10.1080/09669582.2020.1831002

Han, H., Yu, J., & Kim, H. (2022). Sustainable practices and customer loyalty: A comparison between green-certified and non-certified hotels. Sustainability, 14(5), 2738. https://doi.org/10.3390/su14052738

Hospitality Net. (2022, October 11). How hotels can save money and the planet through food waste reduction. HospitalityNet. https://www.hospitalitynet.org/opinion/4121847.html

Hotel Management. (2023, August 16). Profit meets planet: Sustainability’s ROI. Hotel Management. https://www.hotelmanagement.net/business-strategy/profit-meets-planet-sustainabilitys-roi

Hsieh, Y.-C., & Lin, P. M. C. (2019). Assessing sustainability practices in hotel operations: A critical review. Sustainability, 11(18), 5010. https://doi.org/10.3390/su11185010

Hyun, S. S., et al. (2017). Eco-friendly lodging: The impact of green practices on guest loyalty. Journal of Hospitality Marketing & Management, 26(7), 781–802.

Jones, P., Hillier, D., & Comfort, D. (2016). Sustainability in the hospitality industry: Some personal reflections on corporate challenges and research agendas. International Journal of Contemporary Hospitality Management, 28(1), 36–67. https://doi.org/10.1108/IJCHM-11-2014-0564

Juvan, E., et al. (2017). Managing waste in the hospitality industry. Tourism Economics, 23(6), 1205–1220.

Kang, J., Sklar-Rabin, S., & Park, E. (2020). The financial performance of sustainability-focused hotels: Evidence from operational metrics. International Journal of Hospitality Management, 91, 102659. https://doi.org/10.1016/j.ijhm.2020.102659

Kang, J., Sklar-Rabin, S., & Park, E. (2021). The impact of hotel sustainability practices on financial performance: Moderating effects of operational efficiency. Journal of Sustainable Tourism, 29(8), 1245–1262. https://doi.org/10.1080/09669582.2020.1849231

Kang, K. H., Stein, L., Heo, C. Y., & Lee, S. (2021). Consumers’ willingness to pay for green initiatives of hotels: A 3-level meta-analysis. Journal of Hospitality & Tourism Research, 45(1), 115–141. https://doi.org/10.1177/1096348020943363

Kasim, A., &Dzakiria, H. (2021). Exploring tourist safety perception and hotel selection criteria: A case of post-pandemic travel preferences. Tourism Management Perspectives, 38, 100811. https://doi.org/10.1016/j.tmp.2021.100811

Kasim, A., et al. (2018). The economic impact of green practices on hotels. Asia Pacific Journal of Tourism Research, 23(2), 145–157.

Karvounidi, M. D., Alexandropoulou, A. P., &Fousteris, A. E. Sustainable food waste management in the hospitality industry: Innovations and best practices.

Khatter, A., White, L., Pyke, J., & McGrath, M. (2021). Barriers and drivers of environmental sustainability: Australian hotels. International Journal of Contemporary Hospitality Management, 33(5), 1830–1849.

Khan, M. R., & Mahadevan, A. (2025). A systematic review of sustainability practices in hotel industry, Dubai, UAE.

Kim, H. L., Rhou, Y., Uysal, M., & Kwon, N. (2019). An examination of the links between corporate social responsibility (CSR) and its internal consequences. International Journal of Hospitality Management, 62, 26–34. https://doi.org/10.1016/j.ijhm.2016.11.004

Kim, M., et al. (2019). Social sustainability and community development in hotels. Sustainability, 11(4), 1054.

Laroche, M., et al. (2016). Green marketing strategies for sustainable hotels. Journal of Business Research, 69(12), 4950–4957.

Lee, S., & Park, S. Y. (2020). Corporate social responsibility and firm value: Evidence from the airline industry. International Journal of Hospitality Management, 92, 102712. https://doi.org/10.1016/j.ijhm.2020.102712

Lee, S., & Park, S. Y. (2021). Effect of green practices on the financial performance of hotels: A case of the U.S. lodging industry. Journal of Hospitality and Tourism Management, 46, 76–84. https://doi.org/10.1016/j.jhtm.2020.11.010

Manaktola, K., & Jauhari, V. (2019). Exploring consumer attitude and behaviour towards green practices in the lodging industry in India. International Journal of Contemporary Hospitality Management, 19(5), 364–377. https://doi.org/10.1108/09596110710757534

Miao, L., & Wei, W. (2020). Waste management challenges in the hospitality industry. Management, 27(4), 555–573.

Mironova, J., Zusevica, I., &Oborenko, Z. (2025). The influence of sustainable practices in the hospitality industry on consumer decision-making. Baltic Journal of Economic Studies, 11(1), 1–8.

Miller, G., et al. (2019). Water management in coastal resorts. Journal of Environmental Management, 230, 89–96.

Muir, A. (2025). Environmental, social and governance (ESG) adoption in the hospitality and tourism industry. SSRN. https://ssrn.com/abstract=5126254

Nguyen, T. H., et al. (2020). Eco-certifications and financial performance in hospitality. Journal of Cleaner Production, 258, 120–133.

Nicolau, J. L. (2020). Corporate governance and sustainable hotel management: An empirical analysis. Sustainability, 12(17), 6870. https://doi.org/10.3390/su12176870

Porter, M. E., & Kramer, M. R. (2019). Creating shared value: How to reinvent capitalism—and unleash a wave of innovation and growth. Harvard Business Review, 89(1/2), 62–77.

Radwan, H. R. I., Jones, E., &Minoli, D. (2021). Managing solid waste in small hotels: A comparison of green and non-green hotels in the UK. Journal of Sustainable Tourism, 20(4), 533–550.

Rahman, I., et al. (2021). Marketing sustainable tourism in the digital age. Tourism Review, 76(3), 589–606.

Roiback. (2023). The growth of sustainability in hotels: A hotelier’s guide to a sustainable future. Roiback Academy. https://en.roiback.com/rb-academy/the-growth-of-sustainability-in-hotels

Rosa, F. S. D., & Silva, L. C. (2017). Environmental sustainability in hotels, theoretical and methodological contribution. RevistaBrasileira de Pesquisaem Turismo, 11(1), 39–60.

Singh, R., et al. (2021). Renewable energy solutions for hotels. Renewable Energy, 170, 305–317.

The Business Plan Shop. (2023). Are environmentally conscious hotels more profitable? The Business Plan Shop Blog. https://businessplan-templates.com/blogs/profits/environmentally-conscious-hotel

Trinh, T. H., Nguyen, K. H. L., Nguyen, T. P. T., & Nguyen, V. A. (2025). Corporate social responsibility in hospitality: A bibliometric overview and analysis. Geo Journal of Tourism and Geosites, 58(1), 364–375.

Published in

Discover more from Pantao (The International Journal of the Humanities and Social Sciences)

Subscribe now to keep reading and get access to the full archive.

Continue reading